Become a Transformational Leader

Become the leader your team needs
by taking charge of conflict and fostering
a culture of trust, innovation and teamwork.

This transformational shift empowers CEOs, HR professionals, and educational leaders to leverage conflict as a strategic advantage. With expert guidance and interactive exercises, participants learn practical strategies to transform disputes into collaboration, innovation, and stronger teams.

Unresolved conflicts have a direct financial impact—stress-related absenteeism alone costs employers an average of $3,600 per employee annually. Beyond absenteeism, workplace disputes contribute to team dysfunction, disengagement, turnover, and productivity loss, all of which significantly affect an organization’s bottom line. This workshop addresses these critical challenges by equipping leaders with the skills to enhance communication, foster trust, and create workplace cultures where conflict drives growth. By mastering these techniques, organizations can reduce costs, improve employee satisfaction, and turn workplace challenges into leadership strengths.

Let’s transform conflict into a catalyst for success!

Key benefits for your business

• Lower Turnover, Greater Retention: Prevent costly employee turnover by addressing conflict with emotional intelligence.

• Boost Productivity and Innovation: Turn dysfunctional team dynamics into a wellspring of creative problem-solving.

• Conflict-Positive Culture: Build a workplace where challenges are addressed openly and effectively.

• Emotionally Intelligent Leaders: Equip leaders with the skills to foster trust, manage difficult team members, and align everyone toward shared goals.

• Increased Engagement: Increase employee engagement and lower absenteeism.

• High ROI: Program pays for itself by fostering less absenteeism and higher productivity.

What you will learn

• Understanding Conflict: Recognize conflict as a growth opportunity & explore five resolution styles.

• Team Dysfunctions: Identify & overcome key team challenges (trust, accountability, commitment)..

• Fear of Conflict: Address conflict avoidance & practice assertive conversations.

• Empathy & Communication: Develop active listening, clear communication & emotional intelligence.

• SMART Goal Setting: Create specific, measurable, and achievable goals for alignment.

• Safe Spaces & Resolution: Build trust, set clear conflict norms & encourage open dialogue.

• Managing Difficult Team Members: Handle toxic behaviors with empathy & assertiveness.

• Bridging Generational Gaps: Adapt to diverse communication styles & foster collaboration.

• Staying Positive in Conflict: Reframe conflict as a tool for innovation & teamwork.

• Actionable Takeaways: Apply key strategies & practical exercises to real workplace scenarios.

Ignoring these issues is costing you thousands of dollars each year

• Productivity Loss: Unresolved workplace conflicts cost U.S. businesses approximately $359 billion annually,

  with employees spending an average of 2.8 hours per week1 dealing with disputes. For Managers, it is 20–40%2 of their time.

• Employee Turnover: Conflict-related turnover costs businesses $1 trillion annually, as employees often leave toxic environments.

• Absenteeism: Stress from unresolved conflicts leads to absenteeism, costing employers $3,600 per employee annually.

• Engagement Impact: Only 33% of U.S. employees3 are engaged at work, with conflict being a significant

  contributor to disengagement.

CALL or WRITE TODAY TO BOOK THIS WORKSHOP FOR YOUR TEAM!

Andrew Edelstein-310-977-4228 / andrew@andrewedelstein.com

"This workshop was a game-changer for our team. We went from tension and disengagement to open communication and innovative problem-solving." – Jeff Ortiz, HR Director Talent Acquisition, Basis Technologies